Last Updated: 03-12-2025
1. Introduction
Welcome to Kitsap Mobile Diesel and Equipment Repair (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it when you visit our website at https://kitsapmobilerepair.com (the “Site”) or make use of our services, including text (SMS) and email marketing.
By accessing or using our Site, you agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of our Site and services.
2. Who We Are
Your Trusted Diesel and Equipment Repair Experts in Puget Sound
Kitsap Mobile Diesel and Equipment Repair is a division of West Sound Tractor and Diesel Repair LLC, providing expert mobile repair services for heavy equipment, diesel engines, agricultural machinery, and fleet vehicles. Our team is dedicated to keeping your equipment operating efficiently with professional, on-site repair solutions.
Our website: https://kitsapmobilerepair.com
3. Information We Collect
3.1 Information You Provide Directly
- Contact Form & Comments: When you submit a contact form or leave comments on our Site, we collect the data you provide, including your name, email, phone number, and any additional details about your service request.
- Service Requests & Orders: When you schedule a repair or maintenance service, we collect your name, company name (if applicable), service location, billing details, phone number, and email address.
- Account Registration: If you create an account with us, we collect your username, email, password, and any relevant information necessary to provide our services.
- Media Uploads: If you upload images (e.g., photos of equipment needing repair), please avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the Site.
- SMS and Email Marketing Opt-In: If you opt in to our SMS or email marketing, we may collect your name, phone number, and/or email address for promotional communications.
3.2 Information Collected Automatically
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience. See Section 5 for more details.
- Log Data: Our servers automatically record data such as IP addresses, browser types, operating systems, referring pages, pages visited, and timestamps of interactions with our Site.
4. How We Use Your Information
We use the information collected for the following purposes:
- Service Fulfillment: To schedule, manage, and complete service requests, including sending confirmations and invoices.
- Account Management: To create, maintain, and secure customer accounts.
- Communication:
- Transactional Messages: Service confirmations, invoices, technical updates, and administrative notifications.
- Marketing Messages: If opted in, we send promotions, service reminders, and industry updates.
- Website Optimization: To improve site performance, troubleshoot issues, and analyze visitor interactions.
- Customer Support: To respond to inquiries and ensure quality service.
- Legal Compliance: To comply with applicable laws and enforce our Terms of Service.
5. Cookies and Similar Technologies
When you visit our Site, we may use cookies and similar tracking tools to:
- Recognize returning visitors and personalize experiences.
- Analyze how our Site is used to improve services.
Cookie Details:
- Login cookies last for two days unless “Remember Me” is selected, which extends the duration.
- Comment form cookies save user information for convenience (lasts one year).
- Browser settings allow you to disable cookies, but this may affect functionality.
6. SMS and Email Marketing
6.1 Opt-In
By subscribing, you agree to receive marketing messages, updates, and offers.
6.2 Opt-Out
- SMS: Reply “STOP” to unsubscribe.
- Email: Click the “Unsubscribe” link in emails or contact us directly.
6.3 Third-Party Providers
We may use external platforms for SMS and email campaigns, subject to their privacy policies.
7. Embedded Content from Other Websites
Articles on our Site may include embedded content (videos, images, etc.), which behaves as if you visited the source website. These sites may collect data, use cookies, and track interactions. We do not control third-party privacy practices.
8. Who We Share Your Data With
We do not sell your personal data. However, we may share it with:
- Service Providers: Payment processors, marketing platforms, and analytics providers assisting in operations.
- Legal Authorities: If required by law, subpoena, or to protect our business interests.
- Business Transfers: In case of acquisition, merger, or asset sale, user data may be transferred.
9. Data Retention
We retain personal data as follows:
- Comments & Messages: Retained indefinitely for reference.
- Service Records: Maintained for compliance and operational needs.
- Account Information: Stored until user deletion request (except required legal data).
10. Your Rights Over Your Data
- Access & Portability: Request an export of stored personal data.
- Correction & Deletion: Modify or delete your data (subject to legal obligations).
- Marketing Preferences: Opt out of marketing communications at any time.
- Cookies: Adjust browser settings to manage cookies.
For requests, contact us at noah@westsoundtractor.com.
11. International Data Transfers
If we work with third-party providers outside your region, we ensure data protection standards comply with applicable regulations.
12. How We Protect Your Information
We implement security measures such as:
- Secure servers and encryption for sensitive data.
- Access restrictions based on the need-to-know principle.
- Regular monitoring for security threats.
However, no system is entirely secure. Users are responsible for safeguarding their login credentials.
13. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from minors. If you believe a child has provided information, please contact us for removal.
14. Changes to This Privacy Policy
We may update this policy to reflect changes in operations, legal requirements, or security practices. Updates will be posted on our Site with the revised “Last Updated” date. Please review periodically for changes.
15. Contact Us
For privacy inquiries, please contact:
Kitsap Mobile Diesel and Equipment Repair
(West Sound Tractor and Diesel Repair LLC DBA Kitsap Mobile Diesel and Equipment Repair)
Attn: Privacy Compliance
📞 360-900-2210
📧 noah@westsoundtractor.com
🌐 https://kitsapmobilerepair.com
By using our Site or services, you acknowledge that you have read and understand this Privacy Policy and consent to the collection and use of your information as outlined herein.